You could use your cell phone. But then you’re always at the mercy of your fleeting battery life and signal strength.
You could use your home phone. But then you might get calls at all hours of the night.
Although both might be cost effective, neither can come even remotely close to the functionality and professionalism of the phone systems being used by some of your larger competitors.
And that’s a big problem. Your phone is a doorway and direct link into your business. Luckily there are some incredibly powerful and affordable cloud-based phone solutions out there.
And that means you can dramatically improve customer service without forking over a Brinks™ truck full of gold doubloons each and every month.
Having the right phone system can have a huge impact on customer satisfaction, which in turn drives sales, repeat business, and customer engagement (think Zappos).
I’d say that’s well worth $20.00 a month, wouldn't you?
Here are 3 affordable phone solutions for small businessess...
Grasshopper.com offers a phone system built for entrepreneurs by entrepreneurs. You can pick toll free and local numbers and add departments and employees as your business grows. Best of all, unlike other phone solutions--all of Grasshoppers include unlimited minutes.
- Unlimited minutes
- Custom main greeting
- iPhone/Android apps
- Unlimited call handling
- Call forwarding
- Call screening
- Inbound fax
- Voicemail and fax to email
- Conference calling
Plan $24.00 per month with unlimited minutes.
RingCentral provides complete phone solutions for small businesses. Advanced features include flexible answering rules, departments with call queues, and a dial-by-name directory.
- 1,000 minutes
- Auto-receptionistand dial-by-name directory
- Advanced call forwarding
- Toll-free, local, or vanity numbers for voice and fax
- Mobile Apps for iPhone, iPad, and Android
- Unlimited conferencing and business SMS
Plan $24.99 per month with 1,000 minutes.
Phone.com's sweet spot is small businesses and entrepreneurs. They offer features including local or tool free numbers and conference calling.
- 500 minutes
- Unlimited users
- Local or toll-free number
- On-the-go mobile app
- 50+ included phone features
- Free, unlimited conference calls
Plan $19.99 per month with 500 minutes.
Are you using Grasshopper, RingCentral, or Phone.com?
Share your insights by leaving a comment below.
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As a disclaimer, I use affiliate links for some of the products listed. They are all products I absolutely love and trust and would recommend regardless of whether they have an affiliate program.
By: Shawn Graham
[Image: Flickr user Martin Cathrae]