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3 Ridiculously Affordable Small Business Phone Systems 2024

affordable small business phone systems 2020

Small Business Resources
Updated March 11, 2024

Looking for an inexpensive small business phone system that sounds professional but is also super easy to set up?

You could use your mobile phone. Although that might be cost effective, you wouldn't have a toll-free number, hold music, dial-by-name directory, or any of the other functionality of the phone systems being used by your competitors--all for as low as $12.74/month. 

To help you save time and money, we’ve researched some of the best and identified the top 3 affordable small business phone systems based on price, reliability, reputation, and available features. Product reviews are conducted independently, but we sometimes make money when you click on links.

Table of Contents:

  1. Phone.com (Best Overall Value)
  2. Grasshopper (Best for Small Businesses)
  3. Ring Central Office (Best Integrated Phone System)

 

1. Phone.com Small Business Cloud Phone Service

Used by more than 30,000 businesses, Phone.com provides a hardware-free, hassle-free cloud-based small business phone system. Packed with features to help you become more efficient and more mobile, Phone.com helps you focus on connecting with current and prospective customers. 

Feature-rich small business phone plans include HD quality business phone calls, automatic call routing to send callers to the extension they want to reach, and the ability to send and receive text messages from your business phone number. Phone.com also offers a 30-Day Money Back Guarantee.

Top Features:

  • Business phone number
  • 50 standard voice features
  • Video conferencing
  • Dial-by-name directory
  • Call forwarding
  • SMS text messaging
  • Custom greetings
  • Hold music
  • Voicemail to email
  • Fax from phone
  • 24/7 support

$12.74 per month billed annually 

 

2. Grasshopper Virtual Phone System

Grasshopper offers a powerful business phone system built specifically for small businesses and entrepreneurs by entrepreneurs—making it easy and affordable to look more professional and communicate like a much bigger company. With more than 400,000 happy customers served, Grasshopper's cloud-based Voice over Internet Protocol (VoIP) business phone service continues to be a very popular option for small businesses and startups.

The Grasshopper app adds a business line and virtual phone system to your personal phone, starting at only $28 per month. Easily port your number over to Grasshopper or pick local, toll free, and vanity numbers as well as add departments and features as your company grows. Best of all--Grasshopper's small business phone plans include unlimited minutes and a 30-Day Money Back Guarantee! Easily port your number over to Grasshopper or pick a new one and save $75 off an annual plan.

Top Features:

  • 1 business phone number
  • 1 extension
  • Virtual receptionist
  • Unlimited business texting
  • Call forwarding
  • Custom greetings
  • Simultaneous call handling
  • Incoming call control
  • Read your voicemail
  • VoIP and WiFi calling
  • 24/7 support

$14.00 per month billed annually 

 

3. RingCentral Phone System

Trusted by more than 400,000 businesses and partners globally, RingCentral offers a truly robust cloud-based small business phone system. Best of all, you can expand your phone system as your business grows. 

Starting as low as $20 per month when you pay annually, RingCentral's phone plans includes toll-free, vanity, and local business numbers, inbound call management, auto-receptionist, internet fax send and receive, dial-by-name directories, advanced call forwarding, and visual voicemail. RingCentral also offers a 30 Day Money Back Guarantee. 

Top Features:

  • Business phone number or toll-free numbers
  • Extensions and custom greetings
  • Dial-by-name directory
  • Call screening and call forwarding
  • Hold music
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Voicemail-to-text
  • High-definition (HD) voice
  • 24/7 customer support

$20.00 per month billed annually 

 

How Much Can Small Businesses Save with a Virtual Phone System?

RingCentral recently compared upfront costs of a traditional vs. PBX small business phone system. For a business with 20 users, approximate total upfront cost savings were $12,500 for a virtual business phone system ($6,500 for new hardware, $1,000 for setup and implementation, phone costs $3,000, software licenses $4,000, and on-site PBX system totaling approximately $14,500 vs. a one-time phone cost of approximately $2,000).

Add a Business Line to Your Personal Phone

Don't miss out on potential sales or frustrate your customers. Having the right small business phone system can have a huge impact on customer satisfaction, which in turn drives sales, repeat business, and customer engagement.

Luckily there are some incredibly powerful and affordable cloud-based VoIP phone systems for small businesses out there including Grasshopper.com, RingCentral Office, and Phone.com. And that means you can dramatically improve customer service without investing thousands of dollars in new PBX hardware.

I’d say that’s well worth as little as $12.74 a month for a small business phone service, wouldn't you?

Using Phone.com, Grasshopper, or RingCentral MVP for Your Small Business Phone System? 

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