Updated December 7, 2018
Looking for an inexpensive small business phone system?
You could use your mobile phone. Although that might be cost effective, you wouldn't have a toll-free number, hold music, dial-by-name directory, or any of the other functionality of the phone systems being used by your competitors.
To help you save time, we’ve researched some of the best and identified the top 3 affordable small business phone systems based on price, reliability, reputation, and available features. Product reviews are conducted independently, but we sometimes make money when you click on links.
1. Grasshopper Small Business Phone System
Grasshopper offers a powerful business phone system built specifically for small businesses and entrepreneurs by entrepreneurs—making it easy and affordable to communicate like a much bigger company. With more than 350,000 customers, Grasshopper's cloud-based Voice over Internet Protocol (VoIP) business phone service continues to be a very popular option for small businesses and startups.
You can pick local, toll free, and vanity toll free numbers and add departments, employees, and features as your company grows. Best of all--Grasshopper's phone plans include unlimited minutes and a 30 day money back guarantee! They also offer a free 7-day trial.
- Unlimited minutes
- Business texting
- Local, toll free, and vanity toll free numbers
- Multiple extensions
- Music on hold
- Call forwarding
- Custom greetings
- Read your voicemail
- Inbound fax
- WiFi calls
- Call transfers
- Desktop and mobile apps
- 24/7 live customer support
$26.00 per month with unlimited minutes and 3 extensions
2. RingCentral Small Business Phone System
RingCentral Office offers complete cloud-based VoIP phone systems for small businesses. Used by more than 350,000 organizations worldwide, RingCentral provides a truly all inclusive small business phone system.
Phone plans include a toll-free or local number for voice + fax, internet fax send and receive, dial-by-name directory, auto-receptionist, and advanced call forwarding. They also offer a 15-day free trial.
- 1,000 toll-free minutes
- Toll-free, local, or vanity phone numbers
- Unlimited business SMS
- Multiple extensions with advanced voicemail and custom greetings
- High-definition (HD) voice
- Dial-by-name directory
- Music on hold
- Send and receive faxes
- Advanced call forwarding
- All-inclusive audio and video conferencing
- 24x7 customer support
$24.99 per month with 1,000 minutes
3. 8x8 Business Phone Service
Founded in 1987, 8x8’s mission is to provide secure and reliable cloud business phone systems and communications tools, serving more than 50,000 businesses operating in more than 150 countries.
8x8 offers a range of easily configured and powerful features including HD quality business phone calls, conference calling, and the ability to send and receive text messages to colleagues and customers from your business phone number.
- Auto attendant
- Business texting
- Unlimited internet fax
- Call queuing
- Audio and video conferencing with meetings
- Mobile and desktop apps
- Visual voicemail
How Much Can Small Businesses Save with a Virtual Phone System?
RingCentral recently compared upfront costs of a traditional vs. PBX small business phone system. For a business with 20 users, approximate total upfront cost savings were $12,500 for a virtual business phone system ($6,500 for new hardware, $1,000 for setup and implementation, phone costs $3,000, software licenses $4,000, and on-site PBX system totaling approximately $14,500 vs. a one-time phone cost of approximately $2,000).
Communicate Like a Bigger Company with Affordable Business Phone Plans
Don't miss out on potential sales or frustrate your customers. Having the right business phone system can have a huge impact on customer satisfaction, which in turn drives sales, repeat business, and customer engagement.
Luckily there are some incredibly powerful and affordable cloud-based virtual phone solutions out there including Grasshopper.com, RingCentral, and 8x8. And that means you can dramatically improve customer service without investing thousands of dollars in new PBX hardware.
I’d say that’s well worth as little as $25.00 a month, wouldn't you?
Using Grasshopper, RingCentral, or 8x8 for Your Virtual Business Phone System?
Share your feedback by leaving a comment below.
- Best Small Business Phone Systems 2018 Review
- Picking the Best Phone Solution for Small Businesses
- Grasshopper vs. RingCentral Business Phone System Comparison
As a disclaimer, I use affiliate links for some of the products listed. They are all products I absolutely love and trust and would recommend regardless of whether they have an affiliate program.
By: Shawn Graham