Updated February 6, 2019
Looking for an inexpensive small business phone system?
You could use your mobile phone. Although that might be cost effective, you wouldn't have a toll-free number, hold music, dial-by-name directory, or any of the other functionality of the phone systems being used by your competitors.
To help you save time, we’ve researched some of the best and identified the top 3 affordable small business phone systems based on price, reliability, reputation, and available features. Product reviews are conducted independently, but we sometimes make money when you click on links.
1. Grasshopper Small Business Phone System
Grasshopper offers a powerful business phone system built specifically for small businesses and entrepreneurs by entrepreneurs—making it easy and affordable to communicate like a much bigger company. With more than 350,000 customers, Grasshopper's cloud-based Voice over Internet Protocol (VoIP) business phone service continues to be a very popular option for small businesses and startups.
You can pick local, toll free, and vanity toll free numbers and add departments, employees, and features as your company grows. Best of all--Grasshopper's phone plans include unlimited minutes and a 30 day money back guarantee! They also offer a Free Trial and a 30-Day Money Back Guarantee.
- Unlimited minutes
- Local, toll free, and vanity phone numbers
- Business texting from your business phone number
- Custom greetings
- Multiple extensions
- Hold music
- Call forwarding
- Call transfers
- Read your voicemail
- Virtual fax
- Desktop and mobile apps
- WiFi calling
- 24/7 live customer support
$26.00 per month with unlimited minutes
2. RingCentral Small Business Phone System
RingCentral Office offers a complete cloud-based small business phone system. Used by more than 350,000 organizations worldwide, RingCentral provides a truly all-inclusive and robust cloud communications solution with online meetings, messaging, and more.
Phone plans include toll-free, vanity, and local business numbers, internet fax send and receive, dial-by-name directories, advanced call forwarding, and visual voicemail. RingCentral also offers a 15-day Free Trial and a 30 Day Money Back Guarantee.
- 1,000 toll-free minutes
- Toll-free, local, or vanity phone numbers
- Unlimited business SMS
- Visual voicemail and voicemail-to-email
- Multiple extensions with advanced voicemail and custom greetings
- Dial-by-name directory
- Call forwarding
- Music on hold
- Unlimited ineternet fax
- All-inclusive audio and video conferencing
- 24/7 customer support
$24.99 per month with 1,000 minutes
3. 8x8 Business Phone Service
Founded in 1987, 8x8’s mission is to provide secure and reliable cloud business phone systems and communications tools, serving more than 50,000 businesses operating in more than 150 countries.
8x8 offers a range of easily configured and powerful features including HD quality business phone calls, conference calling, and the ability to send and receive text messages to colleagues and customers from your business phone number.
- Business phone number and extension
- Auto attendant
- HD voice
- Visual voicemail
- Business texting
- Unlimited internet fax
- Audio and video conferencing for up to 100 participants
- Mobile and desktop apps
How Much Can Small Businesses Save with a Virtual Phone System?
RingCentral recently compared upfront costs of a traditional vs. PBX small business phone system. For a business with 20 users, approximate total upfront cost savings were $12,500 for a virtual business phone system ($6,500 for new hardware, $1,000 for setup and implementation, phone costs $3,000, software licenses $4,000, and on-site PBX system totaling approximately $14,500 vs. a one-time phone cost of approximately $2,000).
Communicate Like a Bigger Company with Affordable Business Phone Plans
Don't miss out on potential sales or frustrate your customers. Having the right business phone system can have a huge impact on customer satisfaction, which in turn drives sales, repeat business, and customer engagement.
Luckily there are some incredibly powerful and affordable cloud-based VoIP phone systems for small businesses out there including Grasshopper.com, RingCentral, and 8x8. And that means you can dramatically improve customer service without investing thousands of dollars in new PBX hardware.
I’d say that’s well worth as little as $24.99 a month for a small business phone, wouldn't you?
Using Grasshopper, RingCentral, or 8x8 for Your Small Business Phone System?
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By: Shawn Graham